At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

As a Restaurant Supervisor, you would be responsible for supervising the services of the restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Duties and responsibilities

• Supervise and train team members in all restaurant operations
• Inspects supplies, equipment, and work areas, to ensure efficient service and conformance to standards.
• Collaborates with specified personnel to plan menus, serving arrangements, and other related details.
• Assigns duties, responsibilities, and work stations to employees, following work requirements.
• Analyzes operational problems, such as theft and wastage, and establishes controls.
• Supervises and coordinates activities of workers engaged in preparing and serving food and other related duties.
• Schedules parties and reservations, greets and escorts guests to seating arrangements.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints regarding food service.
• Use proper cash handling and accounting procedures to total, process and collect payments from guests
• Records production and operational data on specified forms.
• Recommends measures to improve work procedures and worker performance to increase quality of services and job safety.
• Receives, issues, and takes inventory of supplies and equipment, and reports shortages to designated personnel.
• Purchases or requisitions supplies and equipment to ensure quality and timely delivery of services

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

EDUCATION:

• 2 years in the restaurant or hospitality studies

Experience:

• Restaurant: 1 year (Required)

Holiday Inn is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Please provide 3 professional references.

Work Location: In person